Via Hive — Public Legal Center Structure (VH-WEB-LC-2025)

🏛️ Via Hive — Public Legal Center Structure VH-WEB-LC-2025

Effective: October 2025	Next Review: October 2026
Document ID: VH-WEB-LC-2025	Entity: Via The Hive LLC (Florida, USA)
Parent: Xuptech LLC (Holding Company)

Overview & Governance User Agreements Privacy & Data Safety & Trust Intellectual Property & Licensing

Purpose: Defines the public-facing layout, navigation, and hierarchy for all Via Hive legal documents across both apps and the corporate website.

🧭 1 · Top-Level Navigation Layout

/legal

Tab	Description
Overview & Governance	Introduces Via The Hive LLC, Xuptech LLC (parent), and overall compliance philosophy.
User Agreements	All binding terms for Clients and Providers.
Privacy & Data	Data-handling, cookies, and retention documents.
Safety & Trust	Safety, deactivation, background check, and communication policies.
Intellectual Property & Licensing	Software licensing, DMCA, payouts/tax disclosures, and IP protections.

📚 2 · Page & Document Hierarchy

A. Overview & Governance

Display Name	Linked Document	Description
🟧 Legal Overview & Unified Policy Framework	VH-LO-2025-R8	Explains Via Hive’s legal structure, document hierarchy, and jurisdiction.
🟦 Corporate Entity Disclosure	—	Public summary of Xuptech LLC & Via The Hive LLC ownership and registered agent info.

B. User Agreements

Display Name	Linked Document	Description
Client Terms of Use	VH-CTU-2025-11	Governs clients booking services.
Provider Terms of Use	VH-PTU-2025-R13	Governs providers offering services.
Independent Contractor Agreement	VH-ICA-2025-R4	Defines provider status as independent contractor.

C. Privacy & Data

Display Name	Linked Document	Description
Client Privacy Policy	VH-PP-2025	Governs client personal data handling.
Provider Privacy Policy	VH-PPP-2025-R1.1	Governs provider data and verification information.
Cookie, Data & Retention Policy	VH-CDR-2025-R2	Cookies, analytics, and session retention.

D. Safety & Trust

Display Name	Linked Document	Description
Unified Safety, Security & In-System Communication Policy	VH-SSP-2025	Core safety & security standard for all users.
Provider Deactivation & Appeals Policy	VH-DSA-2025-R3	Provider suspension rights and procedures.
Client Deactivation & Appeals Policy	VH-CDA-2025	Client suspension rights and procedures.
Background Check & Compliance Disclosure	VH-BG-2025-R2	Screening, verification, and data retention.
Refund, Dispute & Escrow Policy	VH-RDE-2025	Refund eligibility, escrow flow, and dispute resolution.

E. Intellectual Property & Licensing

Display Name	Linked Document	Description
Payouts, Taxes & Financial Disclosure Policy	VH-TAX-2025	Stripe escrow payouts and tax reporting.
Intellectual Property & DMCA Notice Policy	VH-DMCA-2025	Copyright ownership and takedown procedure.
Software License & End-User Agreement	VH-EULA-2025	App licensing and permitted use of Via Hive software.

🗂️ Document Version Summary

Document ID	Effective Date	Next Review	Version
VH-LO-2025-R8	Oct 2025	Oct 2026	R8
VH-PTU-2025-R13	Oct 2025	Oct 2026	R13
VH-CTU-2025-11	Oct 2025	Oct 2026	11
VH-PPP-2025-R1.1	Oct 2025	Oct 2026	R1.1
VH-PP-2025	Oct 2025	Oct 2026	R1
VH-CDR-2025-R2	Oct 2025	Oct 2026	R2
VH-DSA-2025-R3	Oct 2025	Oct 2026	R3
VH-CDA-2025	Oct 2025	Oct 2026	1
VH-SSP-2025	Oct 2025	Oct 2026	1
VH-BG-2025-R2	Oct 2025	Oct 2026	R2
VH-ICA-2025-R4	Oct 2025	Oct 2026	R4
VH-RDE-2025	Nov 2025	Nov 2026	1

🔍 Verification of Official Policies

Match the Document ID and Effective Date on each page.
Check the digital signature footer on exported PDFs.
Compare with the public archive at /legal/archive. Copies lacking these are unofficial.

🧾 Transparency & Audit

Quarterly anonymized Safety Report (VH-SSP-2025)
Annual independent audit summary (DSA/CDA)
Community Advisory Panel charter
Regulator / NGO contact form
Semi-annual open-data metrics under the Safe Marketplace Standard 2025

⚙️ Maintenance & Version Control

Each policy reviewed annually or on major releases.
Version ID & effective date on every page and PDF.
Archived copies maintained at /legal/archive.

Footer Integration (all pages & apps): “By using Via Hive, you agree to our Terms of Use, Privacy Policy, and Safety Policy. For questions, contact [email protected] or [email protected].”

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Trust & Safety Center